- Business Modelling Training and Coaching
- Declan would be very happy if you hired him to collaborate with your business experts to produce models of how your business needs to operate. However, he would be even happier if you hired him to train and coach those experts to do it for themselves!
- “Declan is a highly effective coach with deep expertise across a range of topics. I initially spoke with him about BPMN skills, and his approach immediately stood out—he didn’t just provide answers, he helped me think more clearly and independently. The material was practical and valuable, but it was Declan’s clarity, insight, and mentorship that made the biggest impact. I’d highly recommend him to anyone looking to grow with the support of a thoughtful and skilled coach.”
Neil Philbin, Process Specialist at Orange Business Services
- Business Architecture
- Declan will help your organisation build a coherent, interconnected and tested set of models that will accurately reflect the nature and needs of your business, thus providing a robust foundation for all your change initiatives and software development.
- “On the project we worked on together, Declan was originally engaged as a Senior Business Analyst looking at business processes. However, he quickly identified the lack of an underlying Business Architecture and proceeded to work towards addressing this. Whilst working on the project, he initiated the development of a business taxonomy. Using this, he was able to engage business users, play back understanding of the target model and highlight and resolve inconsistencies. He encouraged usage of a common vocabulary throughout the project, and could challenge both technical and business colleagues based on the documented model and glossary. I would recommend him for future Business Analysis and Architecture roles, and would happily work with him again.“
John Anderson, Lead Content Platform Architect at HMRC
- Pega Business Architect
- Declan has been working on Pega projects since 2004. Combined with his expertise in technology-agnostic business modelling, his combination of skills and experiences makes Declan a highly regarded Pega BA.
- Certified Pega Business Architect ’24 (Credential ID PEGA014001)
- “I worked with Declan when he was the Business Architect on a Pega pilot case management project that we were carrying out at the investment bank I work at. Some of the scope that Declan worked on were: • Elaborated our needs based on scope established during inception phase • Worked alongside me to define process models, business glossary and decision models • Worked alongside me to define business needs – I can honestly say that Declan is the best Business Architect I have worked with and can not recommend him enough.”
Jeremy Wiltshire, Crew Product Lead at UBS
- Product Ownership
- Using his modelling skills and experience, Declan can quickly can an understanding of a specific business area and act as Product Owner.
- “It has been a pleasure to work with Declan, who has consistently demonstrated professionalism, dedication, and a results-driven mindset. He took a major role inside our organization to train and support my teammates and other on business objects conception. That was helping us to build right first time objects to feed our new platform to deliver best user experience for our operational teams. I can’t recommend Declan highly enough!“
Jean-Louis Jurkiewicz, Global Process Owner for Service Implementation at Orange Business Services
- Testing
- Whether working as a technology-agnostic business architect or part of a software development project, Declan’s approach is to validate all work against a suite of documented business scenarios.
- This testing-based approach ensures a quality mindset from the start.
Click here for a full list of Declan’s recommendations.